Privacy Policy

1. Introduction

At Caliph DNS, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our DNS service.

2. Information We Collect

We collect minimal information necessary to provide and improve our service:

• DNS Queries: When you use our DNS service, we temporarily process the domain names you request (e.g., example.com) to provide DNS resolution.
• Aggregate Statistics: We collect anonymous, aggregate statistics about DNS queries to monitor service performance, troubleshoot issues, and improve our filtering capabilities.
• Technical Information: We may collect technical information such as your IP address solely for the purpose of providing the DNS service and preventing abuse.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our DNS resolution service
• To improve and optimize our service performance
• To detect and prevent abuse, fraud, and security issues
• To generate anonymous, aggregate statistics about service usage
• To enhance our filtering capabilities for ads, trackers, and malicious domains

4. Data Retention

We retain DNS query data only for the time necessary to provide the service and for technical troubleshooting. Individual DNS queries are not stored permanently and are automatically deleted after a short period (typically within 24 hours).

Aggregate, anonymized statistics may be retained for longer periods to help us improve our service, but these do not contain personally identifiable information.

5. Data Sharing

We do not sell, rent, or trade your personal information with third parties. We may share information:

• With service providers who help us operate our service (subject to confidentiality obligations)
• If required by law, such as in response to a valid legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets (with appropriate safeguards)

6. Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to or restrict processing of your information
• The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the contact information provided on our website.

Last updated: April 29, 2025